![]() ![]() Check your email for any online invoice or receipt or other proof of purchaseĬan I Return an Ikea Mattress for a Replacement?.If you don’t have a receipt then we recommend doing the following: using the product for a few months and then returning it for a refund). They likely do this to ensure that you’re not making excessive returns to them (i.e. Ikea will retain your ID on their database for any other returns that you make. If you don’t have a receipt then try and locate your order number. Yes, you should return the product with your receipt and a valid government ID. Will I Need a Receipt to Return a Mattress to Ikea? ![]() a broken spring) then you should have no issue securing a refund or replacement from them. ![]() However, should the mattress be damaged through normal use (e.g. Nor will they accept any mattress that has been modified in any way. We checked Ikea’s returns policy and they will not accept any item that is found to be dirty, stained, or damaged. Will Ikea Accept a Returned Dirty or Stained Mattress? if you bought on card, that same card will be refunded). You should note that refunds will be provided in the same payment form you purchased the mattress with (i.e. If you’re returning the item by mail or in-store then Ikea states that you should allow 7-10 business days to receive your refund from the date they receive the product. How Long Will My Ikea Mattress Return Take to Be Processed? To return smaller items through the mail then you should print off the Ikea return slip and return it to your nearest store. In order to return an item in-store, you should visit the exchanges and returns section of your store and approach the desk to discuss your return. You can either take the mattress to your local Ikea or you can arrange for their truck pickup service to collect the item by contacting 888-888-453 (although at the time of writing this, this service does not appear to be operating). Ikea also provides free collection of the old and delivery of your new mattress as part of their “try it at home for 90 days policy”.įor beds check our article: Ikea’s Bed Return Policy: Ultimate Guide How to Return a Mattress to Ikea We reached out to our local Ikea store to clarify this point which isn’t all that clear on their website or within their policy. However, the window is extended up to 365 for mattresses that have not been used and remain in their packaging which means that provided you haven’t opened it you can still secure a refund or exchange for up to 365 days. However, this doesn’t apply to bed bases, slats, or toppers and it only allows you to replace your mattress not secure a refund. Ikea allows you to return a used mattress for up to 90 days as part of their “try it at home for 90 days policy” which allows you to replace your mattress within that timeframe providing it isn’t marked, damaged, or dirty. We’ve also looked at their returns policy for toppers, mattress covers, and pillow protectors. With that in mind, we’ve looked into Ikea’s mattress returns policy in detail and have set out our findings below. Mattress return policies vary from store to store and are sometimes shorter than returns policies for other goods because, let’s face it, who wants to sleep on a used and dirty mattress? Ikea now stocks a wide variety of mattresses and mattress-related products including everything from spring and memory foam mattresses, right through to mattress toppers and mattresses for cribs.īut what if you’ve purchased a mattress from Ikea but want to return it for a refund or replacement? Perhaps it’s providing a less-than-satisfactory night’s sleep or you’ve simply changed your mind about your purchase. How Does Ikea’s Mattress Returns Policy Hold Up?.What About Ikea’s Return Policy for Toppers, Mattress Covers, and Pillow protectors?.What is Ikea’s Guarantee/Warranty on Mattresses?.What to Do If You’re Outside the Returns Window?.Can I Return an Ikea Mattress for a Replacement?.Will I Need a Receipt to Return a Mattress to Ikea?.Will Ikea Accept a Returned Dirty or Stained Mattress?.How Long Will My Ikea Mattress Return Take to Be Processed?. ![]()
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